TERMS & CONDITIONS
Deposits & Payment:
- Booking will only be confirmed on receipt of a 50% deposit together with a confirmation email from us.
- Payment for stays and treatments must be made in advance, or latest on arrival at Reception.
- Payments can be made on our website via Paypal, or at reception by cash or credit card
Arrivals and Departures:
- Check-in time is not earlier than 14h00.
- Check-out time is not later than 12h00. (Should you wish to remain on the premises after the official check-out time, please make this arrangement at Reception.
Late/ No show for Treatments booked :
- Guests have the option to accept a shorter treatment at the cost of the full treatment.
- If the treatment has to be cancelled, and cannot be re-scheduled, guests will be liable for the full amount.
- Guests who depart early will be charged in full for any package treatments forfeited.
- Cancellation charges apply to both wellness programs and accommodation bookings
- Any cancellation within 7 days of arrival will be charged at 100% of the full booking
- Any cancellation within 21 days of arrival will be charged at 50% of the full booking
Non arrival & early check-out policy:
In the event of guest non-arrival or early check-out, Les Mariannes Wellness Sanctuary will charge 100% of the total booking fee (including accommodation and wellness programs) for the full length of stay and as per the most up to date booking confirmation.
- Positive identification in the form of a Passport, Identity Document or Driver’s license is required at check-in.
- It is advisable to book any additional treatments that are not included in your program schedule when making your reservation or earliest during your stay so that we can book the therapists and rooms in advance.
- The Sanctuary does not permit guests under the age of
- Please note that under all circumstances, guests and family members must adhere to our low-noise policy.